What to Look for in Your Tile Supplier

What to Look for in Your Tile Supplier

There is already a lot to consider when selecting tiles for your home. You need to know about how the colours will coordinate with a room, what kind of pattern you’d like, the size of the tiles and even the material they are made from.

But something else that you need to carefully consider before you even think about purchasing your tiles is the supplier you choose to do business with. To make sure you’re getting the best deal, the right kind of expert advice and professional service that won’t let you down, you need to make sure that you’re buying from a reputable tile supplier.

Here’s what you should be looking for in a tile supplier before you make any purchase decisions.



Firstly, make sure that the supplier you’re considering is an expert in tiles. You don’t want to buy from a supplier that doesn’t know how tiles are laid down, which materials are the most effective for your needs or which styles and colours would best work in your home. A reputable supplier knows how to use tiles in the most effective and striking way and should be able to offer you advice and guidance.

Take a look at your supplier’s website to get a sense of whether or not they are experts. Call them and ask for recommendations; experts will be genuinely interested in your tile needs and be happy to talk to you about them.


Your tile suppliers should be professional in everything they do. Whether it’s the initial consultation, delivery, completion and maintenance or even complaints, a reputable supplier should be respectful and courteous regardless of the situation.

Don’t settle for a company that will shrug their shoulders if there’s a delivery delay or claim they don’t know where your order is. Your tile supplier should care about their performance and reputation and should do everything in their power to reassure you and complete your transaction swiftly and professionally.

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Customer Focused

Make sure your tile supplier is a customer-focused company. When you deal with a supplier that puts customer service first, you can guarantee that your needs will be understood and respected; you won’t just be a number on a screen. Fantastic customer service is essential for ensuring that you get the right kind of treatment when you order and have your tiles delivered.

Everything from your initial consultation to any correspondence thereafter falls under the bracket of customer service, and a good tile supplier will want to ensure they are putting you first every step of the way, keeping you informed and letting you know if any problems occur. When looking for a supplier, make sure you check their website and reviews to find out how they treat their customers. When a tile supplier puts customers first, you will benefit from a professional service that aims to please.

Quality Products

No one wants to spend time, money and effort getting tiles installed only for them to crack and break within a few months. When choosing a tile supplier, make sure you opt for one that only provides the very best in floor tiles and wall tiles.

Do some research and find out about what makes excellent tiles, which materials work best in specific environments and how to care for them. When browsing tiles on a supplier’s website, read the descriptions and find out exactly where their tiles are coming from and that they are using high-quality materials that will stand the test of time. Again, check customer reviews to find out whether previous customers were satisfied with the tiles that the company provided.


Always make sure you choose your tile supplier carefully, so you don’t end up with inferior tiles that won’t provide what you need. At Tile and Stone, we pride ourselves on our high-quality products, superb customer service and exceptional price tag.

Choose from our extensive collection of modern and luxurious tiles; we’re sure to have something that will suit your style, taste and budget. Our tiles are all ethically sourced from around the globe, so you can be sure that you are receiving real quality at great prices.

With our experienced team on hand to offer help and advice, as well as being more than happy to source alternative tiles for you to suit your needs, we will be with you from the very start of your project through to completion and maintenance.

So if you’re looking for online tile suppliers, contact us today to find out more about our tiles and services.

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